How far should you go with your process efforts?

How far should you go with your process efforts?

October 15, 2013 10:49 am 0 comments

Every business wants to perform better and it’s important to keep changing and challenging the ‘way we do things around here.’

However, real success comes from aligning the organisation, its processes, and the people and roles they perform so that performance is planned and managed in an integrated way.

It’s obvious that most organisations start down the road to becoming process-based from different starting points and triggers to motivate them.  Then, as these process efforts gain traction two questions need to be answered:

  • How far should these process efforts go?
  • What is needed in order to achieve your goals?

All too often, improvement initiatives take on a life of their own, without considering the overall objective.  However, it is important at some early point in process-based management journey, to focus on the strategy of the organisation.  The strategy provides direction and the filter for the organisation.  It identifies how the organisation:

  • Competes in the marketplace;
  • Is different from competitors;
  • Provides value to your customers; and
  • Allocates and targets scarce resources.

To keep this in perspective, as you move along the process journey, make sure you can answer these questions:

  • How do your process efforts support the strategy of the organisation?
  • Is a process focus necessary for your organisation to achieve its strategy?
  • Are targeted, successful process improvement projects what you need to achieve?
  • Do you need to manage the ‘white space’ between processes to achieve your objectives?

A focus on strategy will help you determine what you need to achieve, and how process-based your organisation needs to be.

Our goal at Ascent Management is to provide you with specific insights so you can help your organisation make progress on the road to Process Based Management.

I am happy to discuss ways in which Ascent Management can provide value-adding solutions to secure the future of your business or try our FREE five minute Process Improvement or Process Based Management quick assessments.


Leave a reply

Ascent Management
Identify the pathway to improving your business performance
Complete one of our surveys and receive quality feedback on your results
Click a link its free and quick